Exploring usability

Index written by a technical indexer
Fig 2: Technical indexer
Index written by a scholarly index
Fig 1: Scholarly indexer

Two questions:

1. Has becoming an indexer changed the way you use indexes?

2. Assume you mostly indexed technical books. Would that influence the way you index scholarly books?

These are just two questions you might ponder if you read “Testing usability: ‘Experience an index usability test’ at the ASI Conference (Portland, 2009)” by Cheryl Landes. This article appeared in the December 2009 issue of The Indexer.

At the ASI conference, Cheryl led a session in which 14 attendees reviewed and looked up entries in two indexes that were written for a single book of essays. One of the indexes was written by a scholarly indexer, the other by a technical indexer. The usability test results were interesting, but even more so were the reviewers’ comments.

Cheryl received a regional Award of Excellence from the Society for Technical Communications for this article.

You will enjoy hearing about Cheryl’s latest insights on index usability when you come to the conference in Winnipeg on June 8-9.

Patterns of indexing careers

Indexers cwheel of fortuneome into their careers from many directions. For some, it’s a natural progression from a job in a publishing house. Others discover the calling accidentally. There are indexers who started out by volunteering to write an index for a friend or a local society.

Once the decision is made to become an indexer, the career launch is more or less predictable: training, followed by practice, then marketing and building up a list of active clients.

Throughout your career, it’s all on you. You will become so good at your work that your clients won’t want you to stop.

So how does an indexer move into retirement gently? Join us for the ISC/SCI conference in Winnipeg June 8-9 as Heather Ebbs shares her thoughts and wisdom on what it means to glide away from a successful career.

The scent of information

Have you heard of a rule in web design called the three-click rule? It states that users will leave your web page or app if they can’t find what they want in three clicks. However, the rule has been challenged by numerous studies. It turns out that users don’t actually stop searching after three clicks, as long as the navigation is easy and there is a constant “scent of information.”

Users of on-line Hansard databases have no choice but to keep clicking when they’re searching for something that was said in parliament. They can’t just throw up their arms in frustration and look somewhere else—because there is no other source of information.

Hansard team members Julie McClung and Michael Sinclair will show us how they keep users happy at the BC Government when they present “Digital Innovation and Parliamentary Indexing” at the ISC/SCI conference in Winnipeg June 8-9.

If you still haven’t registered, you can still get the Early Bird Pricing until end of day Friday.

ISC/SCI Unveils 2018 Conference Program | Early Bird Pricing Closes Soon

Pileated woodpeckerThe complete program of speakers and sessions for the 2018 conference in Winnipeg is now available on this website.

View and download the details on two phenomenal days of sessions plus the Thursday evening pre-conference event and the Sunday morning workshop.

Last week, we announced the Sunday morning workshop. You can register for this event here.

As a reminder, the Early Bird Pricing ends April 27. Receive your discounted price by registering for the conference today.

Post-Conference Sunday: Embedded indexing

The client wants an index for a printed book and an eBook. You’ve heard about embedding indexes, but you haven’t attempted one yourself. The client won’t pay you to learn on the job. So, do you bid or not?

If fear and uncertainty is holding you back from bidding on these projects, then you’ll want to attend the post-conference Sunday morning workshop “Indexing for Multiple Outputs” presented by Cheryl Landes.

Cheryl will talk about the differences between embedded and traditional back of the book indexing and how to tag content for multiple outputs. You’ll take away strategies for planning the index, working with the publisher (they all have their unique ways), and tagging entries to make the publisher happy. And of course there will be live demos and practice exercises.

It all happens on Sunday, June 10 in Winnipeg in the Fort Garry Hotel.

Learn more about the workshop or go register now on Eventbrite.