A different kind of team-building

Before I became an indexer, I worked for a company that made long-term services contracts with large companies. At the start of each engagement, we formed a deal team consisting of specialists—sales, solution designers, finance, and legal. The next thing we did was have a kickoff meeting where we introduced ourselves and our roles and talked about the deal’s goals. The meeting was often followed by a dinner and a social so that the deal team members could “bond”. Those were fun times, even for the introverts, which was almost everyone except the sales and legal people, for some weird reason.

Getting a book published is a big deal too, especially for the author. Perhaps the publisher and the author start with some kind of “deal team” formation, with a kickoff meeting and socializing. If there is, we indexers wouldn’t know. We swoop in near the end of the engagement. If there were any bonding moments, we missed them.

And what indexer would have the time for that kind of team building anyway?

Instead, there’s another way to begin a satisfying relationship with your client. And Pierke Bosschieter is going to show us how, when you come to the conference in St. John’s, Newfoundland this June 12-13. Visit the conference page for details.

Wikipedia Matters


When Wikipedia launched in 2001, it was almost a free-for-all. What a concept! Anybody can contribute and anybody can edit this free and open resource that aimed to be a living collection of the world’s knowledge.

But the question on everyone’s mind was, how do you control the accuracy of the information? Indeed, there were digital dust-ups in the earlier years as writers and editors fought back and forth over ideological slants, as well as inaccuracies and nonsense. Wikipedia was forced to work through these battles, and as a result, they’ve implemented sophisticated processes and controls for creating, editing, and reviewing articles.

Wikipedia now has 6 million articles on just the English site alone. If you’re a notable subject, meaning you have attracted attention for a significant period of time, you should be in there. And if you’re in there, what’s written about you had better be complete and accurate because that’s where online researchers look first.

Some adorable notables (Robert Havell Jr. W. H. Coverdale Collection. Library and Archives Canada, C-040540k / )

The Centre for Newfoundland Studies (CNS) at Memorial University recognized this when they thought about the availability of research on Newfoundland and Labrador. And so, last fall, historian Jenny Higgins was named CNS’s first Wikipedian-in-Residence. You can hear about Jenny’s adventures in bringing depth to articles when she speaks at the conference in St. John’s, Newfoundland June 12-13. Register now and get your early bird discount.

Register now at the conference page and get your early bird discount.

Conference Registration Now Open

The annual ISC/SCI conference in St. John’s, Newfoundland is now open for Early Bird registration.
The conference will be held on Friday and Saturday, June 12 – 13.

Take advantage of these early bird rates until April 30:

  • Members (including ASI, ANSZI, SI, all other affiliates and Editors Canada): $290 for full two-day conference, $155 for one day
  • Non-members: $330 for two-day conference, $200 for one day
  • Special rate for eligible full-time students: $155 for the two-day conference and $85 for one day.

On Sunday we have two half-day workshops: “Index Manager” with Katharina Munk ($75) and “Live Indexing” with Kate Mertes ($75).

On Thursday, we have a special event for new indexers—the Fireside Chat with Stephen Ullstrom and Margaret De Boer. It’s free.

Later on Thursday, join us on the Iceberg Quest boat tour for $63 plus 15% sales tax. (Please register before April 11.)

Prices are in Canadian Dollars.

All of this can be booked online here.

Conference guests include keynote speaker Mary Norris (author and New Yorker magazine copyeditor), Jenny Higgins (Wikipedian-in-Residence at Memorial University) and Colleen Field (Centre for Newfoundland Studies) on periodical databases.

The program also includes Max McMaster on government indexes, Glenda Browne on thesaurus and ontology management, Pierke Bosschieter on self-employment, Kate Mertes on embedded indexes, Pilar Wyman and Judi Gibb with Glenda Browne on NISO, Christine Jacobs on taking your indexing to the next level, and a panel of past award winners on the “Road to Ewart-Daveluy”.

Visit the conference page for the details, including tips for planning your travel and links to accommodations.

Who’s Afraid of Embedded Indexes?

If you have a bias toward traditional books, you may have been pleased to hear that e-books are still nowhere close to outselling print books?

The predictions of print’s decline have been wild. In 1999, Microsoft declared that by 2018, 90% of all books sold would be e-books. Then in 2013, Price Waterhouse Cooper presented a more moderate view: that e-books would only surpass print books in 2017. Now it appears that e-book sales have actually flattened at around 20-30% of all books sold.

We understand the easy appeal of the e-book format for fiction. But when it comes to non-fiction, more than one indexer has admitted to owning a copy of the same book in both formats. The story is usually like this: We needed the book right away, and it was so easy to download it from the Internet. Besides, we could take the book with us everywhere on our mobile devices. But then we turned around and also bought the print version because that’s really how we want to read non-fiction books.

Our publishing clients understand this, and many are producing both formats. But publishers also want to create a better e-book by having the index embedded. And for many indexers and publishers, embedded indexing is new territory.

You may have heard that Kate Mertes has been working with the Church Historians Press indexing the Joseph Smith Papers. In fact, she won the ASI/EIS Publishing Award for the index to Volume 3 in 2015. Kate told us that her work with the Press is ongoing: “We’ve transitioned from standard stand-alone indexing to an embedded system, and the press has enthusiastically invited, listened to, and implemented my ideas on how to make this work.”

We are delighted that Kate is coming to the ISC/SCI conference in St. John’s, Newfoundland this June 12-13 to give a presentation on her experiences. We concur with Kate that this is timely, “given how many indexers are dealing with this now, and it would show how you can move ahead technologically and produce quality indexes.”

Visit the conference page for details.

Mary Norris is coming to Newfoundland

Yes, that Mary Norris!

In her three decades in the New Yorker’s copy department, Mary received a lot of feedback from readers who care about what some might call “nitpicky” concerns related to the New Yorker style. For Mary, this was fodder for an entertaining column in the magazine, as well as her book “Between You & Me: Confessions of a Comma Queen”.

Her latest book is “Greek to Me”, “a charming account of [her] lifelong love affair with words and her solo adventures in the land of olive trees and ouzo.”

We’re thrilled to have Mary Norris as the keynote speaker at the ISC/SCI  conference in St. John’s, Newfoundland from June 12-13.  Visit the conference page to learn more about the conference and to plan your trip.

Music while you work

A popular topic on ISC’s email discussion list this month was music to index by. It was generally agreed that it should be instrumental, or at least no English lyrics. Yet, as someone mentioned, when we were kids we found it easier to do our homework with the radio on. Is it younger brains, different tasks, or a bit of both?

Writers might do their best in a bustling coffee shop. Crafts and trades people, if they don’t have a radio playing, might whistle. Why do we seek out constant noise to keep us in the flow?

A few years ago, the founder of Focus@Will, a scientifically-based music streaming service, was in an interview. (I can’t find the podcast, otherwise I would link to it.) He painted a vivid picture of a prehistoric person, shall we say, sitting on the savannah, steadily chipping away to make a tool. Every several minutes, his subconscious notices the quiet. It prods him to break from his task and look around. If his brain didn’t keep interrupting him like this, he’d be taken down by a predator. It’s impossibly to prove, of course—but it’s a lovely image of what might be going on your brain when you need to focus.

It suggests that when indexers have music playing while they work, their subconscious is kept occupied, freeing the brain to stay focused for periods longer than several minutes—which is what we strive for when indexing.

Productivity and efficiency tricks are just some of the things we talk about on our email discussion list. It’s a great place to get help from our peers on all kinds of indexing and business issues. If you’re an indexer and you haven’t yet joined one of these lists, do so now.

And do think about coming to the ISC Conference in St. John’s, Newfoundland June 12-13. Not only will you get more help and ideas—you’ll get to meet and hang out with these peers.

The indexer’s holiday gift guide

Did someone ask you want you want for Christmas?

If you’re like many people, you prefer experiences over material things. So, why not ask for help with your conference travel to St. John’s, Newfoundland next June?

Or more specifically, how about a ticket to the pre-conference event—a boat tour with Iceberg Quest? This award-winning tour will allow you to witness humpback whales, icebergs, puffins, and views of the island landscape from the sea. It’s on June 11 and runs for two hours starting at 4 p.m.

Our poster for the event

As a conference attendee, you and your travel partner will receive a discounted price if you book through the link on the conference page by April 11. Booking and payment can be made now or when you register for the conference (before April 11).

Why not visit the link now—or send your loved one there with credit card handy. Gift problem solved!

North America’s oldest community

St. John’s, Newfoundland is said to be the oldest city in North America. John Cabot, whose real name was Giovanni Caboto, was working for Henry VII of England when his ship sailed into the harbour on the Feast of St. John the Baptist in 1497. Centuries afterward, Newfoundland was governed and defended by the British as a fishing outpost. The people of Newfoundland narrowly voted to join Canada only in 1949.

From 1764 to 1820, the colonial government discouraged permanent settlement by placing restrictions on construction. Buildings were mostly small and wooden. But after some devastating fires, they encouraged switching to stone and brick.

One of the new large stone buildings was the Murray Premises, a warehouse for exporting fishery products and importing other goods. It survived the Great Fire of 1892 and it’s one of the few buildings from its era that survives today.

Even Bowring Brothers promoted tourism (Colonial Office photographic collection, National Archives UK)

In the 1970s, the Newfoundland Historic Trust and St. John’s Heritage Society led the restoration of the 1846 building, turning it in to a modern commercial complex while retaining much of the original character. The complex, which is a National Historic Site, houses our conference venue, the Murray Premises Hotel.

What better way could there be for us conference-goers to experience the coastal community and ambience of historic St. John’s on June 12-13, 2020 than to have our sessions in this special hotel? And better than that, the hotel is offering special room rates for conference attendees. To make your reservation and to read about other accommodation and travel tips, visit the conference page.

2020 Conference: June 12-13, St. John’s, Newfoundland

The ISC/SCI is thrilled to announce that our next annual conference is taking place on June 12-13, 2020 in St. John’s, Newfoundland. The reason why we’re so excited is because Newfoundland is like no other place in the world. Ask any Canadian mainlander about Newfoundland, and it’s either on their list of places to visit, or they dream of going back.

What’s the draw? Number one might be the legendary hospitality of the Newfoundlanders and the unique and robust culture—Newfoundland English even has its own dictionary. There’s also the art, the music, and the picturesque fishing villages and colourful houses. And, of course, there’s the dramatic scenery and spectacular wildlife on and around this island that is so far east into the Atlantic that it was once home to Vikings.


Over the coming weeks, we’ll give you tips and resources for planning your trip, and we’ll tell you about the conference speakers and the program. The conference committee is working on some big surprises.

In the meantime, check out the conference page. You’ll see the preliminary schedule and a starting list of accommodations. You’ll also find out how to reserve the Murray Premises Hotel, our conference venue, using your conference discount.

New Executive for 2019-2020

The new ISC/SCI Executive for 2019-2020 was voted in at this spring’s conference in Ottawa.

As of June 2019, the new President is Alexandra Peace and the new Vice-President is Pierre Joyal. They will be holding these positions until June 2021.

Check out the full Executive Committee list. If you have questions about the work of the ISC/SCI, feel free to contact your Regional Representative, or any member of the Executive.